The Team

Who is behind Element?

With some of the most experienced people in the industry, Element enables its TMC clients across the globe to gain access to cutting edge travel technology, complemented by the peace of mind that results from our unparalleled level of experience. 

Element is in the UK, with UK-based support. We have over 20 years’ experience in corporate travel, corporate payments, travel technology and TMC operations. Our expertise covers all major online booking tools (OBTs), global distribution systems, agent desktops, ERPs, AI, Chatbots, Mobile itinerary and booking solutions and mid-office automation technologies.

Image of Gavin Smith, Director of Element

Gavin Smith, Director

Gavin has vast experience across various functions within TMCs. Having worked with TMCs of all sizes supporting their goals to deliver technology and payments to their clients, he has a great understanding of the business of TMCs. Gavin heads up Sales and Marketing for Element. 

Contact Gavin to have a chat about how Element can help your business.

Lizzie Dakin, Director of Element

Lizzie Dakin, Director

Lizzie is a technology specialist with over 20 years’ experience in the delivery and support of technology systems for global TMCs and travel businesses. Lizzie heads our Technology and Services function, enabling our clients to provide their existing and potential clients with the user experience their travellers want.

Lizzie to discuss our technology and services.

Image of Neil Dumoulin, Advisor to Element

Neil Dumoulin, Advisor

Owner and founder of

Neil provides us with NED and business growth consultancy services. Neil has a strong background which includes of Travel Technology. He has expertise in SME business’ providing commercial guidance to deliver growth and expansion. “I’m looking forward to supporting Element in their journey, the travel technology for SME TMCs is key to their growth and Element is well positioned to be the leader in this area.”

Business travellers are savvy these days and are demanding the use of online booking platforms, mobile applications and various forms of artificial intelligence to make booking and managing their business trips convenient. But travel technology providers don’t always have the bandwidth to partner with small and medium enterprise TMCs who are keen to use their products. That’s where Element comes in.

We understand you are looking to offer your clients access to software and need the reseller license along with the expertise, resources and consultative advice necessary to deliver efficient roll outs, optimised configuration methods and ongoing maintenance and support. Element can do all of this for you for operational or client facing technology.

Want to start a new project with us?

email us: or fill out our online enquiry form and we’ll contact you

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