Accelerate for TMCs.
Outsourced Support for Corporate Booking Tools
from £750 per month for 2nd level support
"From Day 1 with us on board, you will have Concur and cytric experience levels that are at a PAR with any reseller any where, and probably greater than your TMC competitive set."
Do you sell a 3rd Party Booking tool?
Implementation, training workshops, configuration and system support to ensure that the TMC teams are confident with either solution.
- PNR and Profile Mapping
- Analysis of System errors
- General troubleshooting
- Register and manager errors with system provider
- System configuration updates
- Manage vendor release updates
Are you supporting clients who have purchased their tool directly?
Working with and on behalf of the TMC to ensure that the Online Booking Tool deployment at the Client is optimised and TMC operational requirements are fulfilled.
Supporting client requirements like:
- Client supplier updates and management
- Profile management
- User Admin services
- Travel Policy Maintenance
Your team upskilled
Element brings deep expertise to your business. We upskill your team so that when we complete a project you can be sure that the mechanisms are in place to deliver ongoing value. We call this our do, show and support model.
Deploying the tool effectively within your client programmes is a crucial element of our proposition. Deploying new tech and working tools needs to be seamless, remove the headaches and offer an easy user experience to ensure adoption.
Service and Support
Services designed to enrich your SAP Concur Travel or Amadeus Cytric Travel offering. We offer outsourced access to travel technologies (and peripheral services) needed to satisfy client demand and ensure future-proofed managed travel solutions.
Training and Enablement
We provide training to your sales and account management team on selling the product into new and existing client programmes, and also provide ongoing training for your tech teams who deliver first and second level support to your clients.
Sit back and let Element
take the reins!
We relieve the pressure of having dedicated staff for the support of your online booking tools at your TMC at a very cost effective price. £750 per month for 2nd level support