Should we offer personalised offers to Corporate Travellers?

    04 Mar 2022 11:52

    Food For Thought

    🙋Personalisation and Corporate Travel Policy do these two things go together?

    👉I am not sure they do as my policy is for the benefit of all parties, and so do i really want my travellers offered things off policy?

    ❓Or policies going to disappear and so then everyone can book their own thing?

    🧩What i think it means to a Business Traveller is;

    ➡️Know me and my company when i call you (Service Providers)
    ➡️Know who i am when i check-in or get in or board
    ➡️Know my travel plans and if they are going to be impacted, do your best to sort them before i know about it

    💡I know there are more things that could be added to this list, so hopefully if you are thinking about what to offer a business traveller, it's not out of policy offerings

    Let us know what you think in the comments?

    #businesstravel #corporatetravelmanagement #elementtech

    Gavin Smith