About Element
Zoho Customer Systems Partner
Run YOUR business on connected Zoho systems with Element.
Who is behind Element?
Most clients already use Zoho — but it doesn’t quite work the way they need day to day.
They come to Element when CRM feels messy, data is duplicated, and sales, support, and finance don’t line up properly.
Our role is to refine, connect, and stabilise what’s already there so teams can work with confidence instead of workarounds.
The goal is always the same: calmer systems that are easier to run and easier to grow with.
Talk through your setupWhat we focus on
Businesses that want joined‑up sales, support, and finance — without fragile custom builds, heavy development, or constant fixing.
We challenge unnecessary complexity and design Zoho around how the business actually runs.
The team
Gavin
Director & Owner
Leads Element’s direction and client relationships, bringing over 25 years of experience across operations, technology, and services.
Hayley
Manager, Tech Services
Oversees Zoho delivery, ensuring systems are usable, documented, and embedded in how teams work.
Element runs on Zoho
Element has been a Zoho customer for years, long before becoming a partner.
Moving to Zoho One brought CRM, support, finance, operations, and reporting into one joined‑up system — removing duplicate work and reducing noise.
That experience shapes every client engagement. We design Zoho systems that are practical, explainable, and sustainable — not clever for the sake of it.
How we workWhy this matters
Because we run our own business on Zoho, we understand the same cost, privacy, and integration questions clients face.
And we know how much time a well‑designed setup can give back every month.
Key Zoho products we support
Pipeline management, onboarding, renewals, and customer visibility for small service teams.
Learn moreQuoting, invoicing, expenses, and approvals connected directly to CRM and support workflows.
Learn moreClean, trusted reporting across sales, support, finance, and operations — without spreadsheet chaos.
Learn moreCase management, SLAs, and customer communication integrated into the wider Zoho system.
Learn moreThinking about improving your Zoho setup?
If your CRM, support, or finance tools feel harder than they should, we’ll help you make sense of what’s there and explain what to fix — clearly and without pressure.
Book a discovery call
