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Welcome to Element Technology Services

Discover Why We Are Passionate About Helping Businesses Grow.

Are you an SME owner struggling to manage your B2B operations effectively?  You're not alone.  Juggling multiple tasks, keeping track of leads, and ensuring seamless communication can be a challenge.

This is where Zoho comes in. Zoho is a powerful suite of integrated business applications designed to empower SMEs like yours.  From CRM and project management to finance and marketing, Zoho has everything you need to streamline your operations, boost efficiency, and achieve sustainable growth.

Our Mission: Our mission is simple yet profound—to be the trusted partner that propels your business forward. We strive to understand the unique challenges and opportunities that your organization faces and craft tailored solutions that not only address immediate needs but also lay the groundwork for sustained growth.

25+

Years of Business Experience

Finalist 2020

Travolution Start-up of the year 2020

Finalist 2022

Business Travel Innovation Face off

2.5X

Growth Rate

From Corporate Travel & Finance to Building Zoho Systems That Actually Work

Element was founded by Gavin Smith, who spent more than 20 years leading operational and technology change in the corporate travel and finance world. His background includes senior roles at:

  • American Express & Amex GBT — running service delivery teams responsible for keeping large, complex operations moving.
  • SAP Concur — leading the rollout and adoption of major travel booking and travel management programmes across global organisations.

Gavin saw the same issues everywhere: systems that didn’t talk to each other, processes held together by spreadsheets, and teams forced to work around the tech instead of with it.

SMEs faced the same problems, just without the enterprise budget or internal IT teams.

Zoho offered a different path — a unified platform that gives smaller businesses the kind of operational discipline usually reserved for large organisations.

Element was created to bring that level of structure, quality, and clarity to specialised SMEs, using Zoho in a way that’s practical, affordable, and built around how you actually work.

Gavin

Director / Owner

Hayley

Manager, Tech Services

David

HR and Expense Consultant

Nikunj

Technology Advisor

Systems That Actually Fit Your Business

We focus on untangling complex operational problems. Although a lot of our experience sits within the travel sector, the way we work applies to any specialist SME dealing with messy processes or challenging data flows — from e-commerce to financial services to niche service businesses.


We use Zoho One every day in our own business, so the questions you have are the same ones we’ve already had to answer ourselves. We know what works, what doesn’t, and how to make the tools fit the reality of a smaller operation.


If you want to simplify your systems and improve how your business runs, Element can help. Let’s talk through what you need and see what’s possible.

Authorised Zoho Solutions Partner

Element is a UK-registered Limited Company, run by a small team who live and work here in the UK. We’re certified Zoho specialists who handle the strategy, the setup, and the development ourselves — nothing is outsourced. When you work with us, you speak directly to the people doing the work.


We keep licensing straightforward, make sure you’re on the right products, and build what you actually need using the right Zoho tools, including Deluge where required. It’s a hands-on partnership designed to simplify your tech and deliver quality.

Take the First Step to Operational Mastery

Our x-ray audit reveals the exact roadmap to a Zoho system that finally supports your scale and eliminates your most expensive workflow problems.

x-ray for Zoho CRM

This is our proprietary tool 
It will Transform Your Zoho CRM Analysis 

in Minutes, Not Days 

Only available from and reports delivered by Element

Ready to take your business to the next level?

Contact us today for a free consultation and discover how Element can help you achieve your digital transformation goals