Why SME TMCs are not getting access to Technology.
Historically technology/software providers in the corporate travel space have focused predominantly on the Enterprise size TMC.
Why?
These TMCs were driven to invest in technology as their customer base of large national and multinational customers was demanding it. The providers invested alongside them and they both prospered. While SME TMCs were not facing this pressure from their customers, which meant they were not a target segment.
With the upward pressure on a younger technically demanding workforce now in place, SME businesses are themselves heavily investing in technology. This has in turn created a need for the SME TMC to invest in technology.
They are finding several barriers:
- Technology providers are not wanting to sell to them
- The software vendors want to sell a complicated solution, not a product
- TMCs may not have the resource or expertise to deploy and manage the technology
- Vendors are now focused on growth from existing business and have lost the skills to on-board and support their new clients
This leads to dissatisfaction all round, and the TMC still requiring technology, but with no where to go.
Element Travel Technology solves this problem.
Elements’ customers are TMCs, who will now be able to gain access to carefully curated cutting-edge technology focused on operations or the traveller.
Element will consult, deploy, service and support the technology. A TMC can purchase one element of tech or a package without having to manage multiple contracts or providers.
Element is a one stop shop for travel technology