Let Element Technology Services Simplify Your Sales with Bigin from Zoho CRM
Five practical examples of how a CRM like Zoho Bigin is better than using spreadsheets:
1. Managing the Sales Pipeline
✔ CRM (Bigin): Bigin offers a visual sales pipeline with customisable stages for deals. You can drag and drop deals between stages, set reminders, and see the overall progress of your sales pipeline at a glance.
✗ Spreadsheet: To track deals, you would have to manually update rows and columns, create multiple tabs, and build custom charts for visualisations. This process is time-consuming and prone to errors.
2. Automating Follow-up Emails
✔ CRM (Bigin): Bigin allows you to set up automated workflows to send follow-up emails to clients after specific events, such as after a meeting or when a deal reaches a certain stage. This ensures timely and consistent communication.
✗Spreadsheet: You would need to track follow-ups manually, set reminders in another tool (e.g., a calendar or to-do list), increasing the chances of missing a follow-up.
3. Logging Client Communications
✔ CRM (Bigin): Bigin integrates email, phone calls, and even social media conversations. It logs and tracks all communication in one place, so you can see a full history of interactions with each client on desktop and mobile applications.
✗Spreadsheet: There's no way to automatically log emails or calls, so it becomes difficult to maintain a complete communication history.
4. Assigning Tasks and Managing Team Collaboration
✔ CRM (Bigin): Bigin allows you to assign tasks and track their progress. Everyone has access to the same real-time information.
✗ Spreadsheet: Assigning tasks via spreadsheets is clunky and does not work
5. Generating Sales Reports and Insights
✔ CRM (Bigin): Bigin automatically generates reports and dashboards based on your sales data.
✗ Spreadsheet: Creating reports in a spreadsheet requires manual data aggregation, formula setup, and chart creation.
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