Running a Travel Management Company (TMC) is complex. From managing client bookings and supplier relationships to tracking refunds and handling customer service, every moving part needs to flow smoothly. But if you’re still using spreadsheets or a static customer database, your business is vulnerabl...
Blog tagged as #zoho
The Hidden Cost of Not Using a CRM
Week 5: Maximising Your Technology Investment: The Power of Expert Partnerships
You've made the leap from spreadsheet chaos to proper business systems – congratulations! That initial implementation delivers immediate value through structural improvements over manual processes. But this is just the beginning of your technology value journey.
Many businesses plateau at basic util...
Week 4: Why Even Basic CRM Beats Your Best Spreadsheets Every Single Time
Let's cut to the chase – your customer spreadsheets are holding your business back, no matter how well you've built them. Even the most basic CRM implementation will deliver substantial advantages not because of fancy features but because of fundamental architectural differences that spreadsheets si...
Week 3: Finding Your Perfect-Fit Technology (Hint: It's Not About "Best-in-Class")
When businesses finally decide to move beyond spreadsheets, they often fall into a common trap: the endless search for the "best" solution. They dive into feature comparisons, read countless reviews, and try to find the objectively superior option in each software category.
This approach f...
Week 2: What's Actually Stopping You from Upgrading Your Business Systems?
Let's address the elephant in the room. You already know your business has outgrown its spreadsheets. You've felt the pain of version control nightmares, watched opportunities slip through the cracks, and wasted countless hours on manual data entry.
You're also well aware that better solutions exist...
Week 1:Why Your Spreadsheets Are Secretly Sabotaging Your Business Growth
Remember when your business was small enough that a few simple spreadsheets could track everything? Those were simpler times. But if you're reading this, you've probably noticed the cracks starting to show.
Let's be honest – we've all been there. The moment you realize you're maintaining multiple ...