Blog tagged as #zoho

"We're Too Small to Hack" - The Most Expensive Business Lie

19 Nov 2025 12:30 - By Gavin Smith - Comment(s)
Your business survival shouldn't depend on criminals overlooking you. Professional cybersecurity isn't paranoia – it's essential business protection in today's threat environment

Turn Your Data Mountain into Business Intelligence That Works

05 Nov 2025 12:09 - By Gavin Smith - Comment(s)
Business intelligence isn't about having all possible data at your fingertips – it's about having the right information available when decisions need to be made. Your data mountain already contains the insights you need. BI simply makes them accessible when they can actually influence outcomes.

The Document Disaster Waiting to Destroy Your Business

22 Oct 2025 12:29 - By Gavin Smith - Comment(s)
Your business documents contain years of accumulated value. Professional document management isn't about perfect organisation – it's about protecting and leveraging that value systematically

CRM Configuration Analysis

25 Sep 2025 15:12 - By Gavin Smith - Comment(s)
This comprehensive guide reveals how professional CRM configuration analysis can uncover hidden optimization opportunities, identify security risks, and transform your system's performance.

Enhancing Team Collaboration Across Multiple Channel

09 Jul 2025 13:49 - By Gavin Smith - Comment(s)
Explore the importance of integrated collaboration tools in Travel Management to improve team communication, speed case resolution, and elevate customer service standards.

Automating Ticket Management to Improve Operational Efficiency

25 Jun 2025 12:23 - By Gavin Smith - Comment(s)
Learn how automating ticket management improves operational efficiency, reduces errors, and helps Travel Management Companies scale while delivering consistent, high-quality client service.

Streamlining Communication for Better Client Satisfaction

18 Jun 2025 12:59 - By Gavin Smith - Comment(s)
Discover how a unified ticketing system streamlines client communications, boosts response times, and enhances satisfaction for Travel Management Companies across multiple channels.

The Hidden Cost of Not Using a CRM

10 Apr 2025 10:07 - By Gavin Smith - Comment(s)

Running a Travel Management Company (TMC) is complex. From managing client bookings and supplier relationships to tracking refunds and handling customer service, every moving part needs to flow smoothly. But if you’re still using spreadsheets or a static customer database, your business is vulnerabl...

Week 5: Maximising Your Technology Investment: The Power of Expert Partnerships

02 Apr 2025 10:58 - By Gavin Smith - Comment(s)

You've made the leap from spreadsheet chaos to proper business systems – congratulations! That initial implementation delivers immediate value through structural improvements over manual processes. But this is just the beginning of your technology value journey.


Many businesses plateau at basic util...