Blog tagged as #TMCs
Enhancing Team Collaboration Across Multiple Channel
09 Jul 2025 13:49 - Comment(s)
Explore the importance of integrated collaboration tools in Travel Management to improve team communication, speed case resolution, and elevate customer service standards.
Automating Ticket Management to Improve Operational Efficiency
25 Jun 2025 12:23 - Comment(s)
Learn how automating ticket management improves operational efficiency, reduces errors, and helps Travel Management Companies scale while delivering consistent, high-quality client service.
Streamlining Communication for Better Client Satisfaction
18 Jun 2025 12:59 - Comment(s)
Discover how a unified ticketing system streamlines client communications, boosts response times, and enhances satisfaction for Travel Management Companies across multiple channels.
The Hidden Cost of Not Using a CRM
10 Apr 2025 10:07 - Comment(s)
Running a Travel Management Company (TMC) is complex. From managing client bookings and supplier relationships to tracking refunds and handling customer service, every moving part needs to flow smoothly. But if you’re still using spreadsheets or a static customer database, your business is vulnerabl...
Watch your customer relationships flourish
28 May 2024 12:00 - Comment(s)
Bigin isn't just a CRM for fledgling companies; it's a long-term partner that grows and adapts alongside your business. So ditch the spreadsheets and embrace the potential of Bigin. Watch your customer relationships flourish as your business takes root and soars towards success
Business Travel Insights for Everyone
21 May 2024 11:57 - Comment(s)
Business Travel Insights for Everyone: Unveiling Savings with Zoho Analytics (Even if You're Not a Data Whiz)
Does your company spend a significant amount on business travel? Wondering if there's a way to optimize those expenses without needing a PhD in data analysis? Look no further than Zoho Analyt...
How BI Tools Became Business Essentials
09 May 2024 12:30 - Comment(s)
Imagine trying to run a business based on blurry pictures. That's what it was like for many companies before Business Intelligence (BI) tools came along. These tools helped unlock the hidden insights buried within mountains of data, but there was a catch: you needed a translator, someone who spoke &...
Travel Agency Client Relationship Management (CRM) Software
14 Nov 2023 14:09 - Comment(s)
A guest blog about why travel agencies need to be thinking about how CRM products can help their business, from Riaan van Schoor, CEO at Agentivity
Unified Business Analytics: Part 3
06 Sep 2023 12:45 - Comment(s)
In the era of data-driven decision-making, businesses that embrace ETL for data cleansing and integration will thrive in an environment where information is king.
Unified Business Analytics: Part 2
30 Aug 2023 12:36 - Comment(s)
As the importance of analytics continues to grow, companies that embrace this transformative tool and integrate it across all aspects of their operations will undoubtedly thrive in the data-driven era and position themselves for sustained success.