Artificial Intelligence (AI) will play a key role as the travel industry begins to emerge from the Covid-19 crisis, according to Element, the value-added reseller that helps travel management companies (TMCs) to choose the best technology option for them. Our director Gavin Smith explains why.

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OK, so hopefully the crisis management phase has passed for your TMC business and you are now figuring out what to do and seeking guidance? Now is really not the time to be thinking about your nice to haves. You should be looking at your technology stack. Not your IT infrastructure, you got that sor...