Blog categorized as Our view point

Don't hold back on Tech

18 Aug 2020 10:49 - By Gavin Smith - Comment(s)
The technology TMCs are spending their budgets on this year. An Op Ed for Business Travel News Europe

AI and TMCs

22 Jun 2020 13:37 - By Gavin Smith - Comment(s)

Artificial Intelligence (AI) will play a key role as the travel industry begins to emerge from the Covid-19 crisis, according to Element, the value-added reseller that helps travel management companies (TMCs) to choose the best technology option for them. Our director Gavin Smith explains why.


T...

Use this time to your advantage

26 May 2020 14:00 - By Gavin Smith - Comment(s)
Things to be thinking about and preparing for travel to come back for your TMC

TMC Digital Transformation with Element

11 May 2020 17:12 - By Gavin Smith - Comment(s)

OK, so hopefully the crisis management phase has passed for your TMC business and you are now figuring out what to do and seeking guidance? Now is really not the time to be thinking about your nice to haves. You should be looking at your technology stack. Not your IT infrastructure, you got that sor...

element. why did we start it?

30 Apr 2020 08:35 - By Gavin Smith - Comment(s)
element. why did we start it?
why element started, what is a value added reseller. our promise to our clients

Software for SME TMCs

04 Nov 2019 16:42 - By Gavin Smith - Comment(s)

Historically technology/software providers in the corporate travel space have focused predominantly on the Enterprise size TMC.


Why?


These TMCs were driven to invest in technology as their customer base of large national and multinational customers was demanding it. The providers invested alongside t...

Delivering booking services with collaboration software

04 Nov 2019 16:17 - By Gavin Smith - Comment(s)

Microsoft Teams, Slack, Facebook, Workplace by Facebook have changed the way employees communicate within organisations. TMCs booking and support services need to be aligned to the changes in the workplace. Forcing travellers to make contact via email or phone only is outdated.


Travellers want to con...